Terms of Service

Last Updated: December 2024

These Terms of Service govern your use of services provided by colchijppu B.V., a company registered in the Netherlands with registration number 63597421 and VAT number NL218635974B171. Our registered address is Vijverweg 77, 5662 RB Eindhoven, North Brabant, Netherlands.

Acceptance of Terms

By visiting our store, using our website, or engaging with our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. The materials contained in this website and our store are protected by applicable copyright and trademark law.

Store Services and Products

colchijppu operates as a convenience store providing groceries, beverages, snacks, household items, and related products. We strive to maintain accurate product information and pricing, but we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Store Policies

When visiting our store, you agree to:

• Behave respectfully towards staff and other customers
• Follow all posted store policies and safety guidelines
• Not engage in theft, vandalism, or disruptive behavior
• Comply with age restrictions for certain products (tobacco, alcohol)
• Respect our store hours and security measures
• Allow security measures including CCTV monitoring for safety purposes

Purchases and Payments

All purchases are subject to product availability. We accept cash and card payments, including contactless payments. Prices are displayed in Euros and include applicable VAT. We reserve the right to refuse service or cancel transactions at our discretion, particularly in cases of suspected fraud or violation of these terms.

Returns and Refunds

Due to the nature of convenience store products, particularly perishable items, returns are generally not accepted unless products are defective or damaged. Any return requests must be made within a reasonable time and with proof of purchase. Refunds, if approved, will be processed using the original payment method.

Intellectual Property

The colchijppu name, logo, website content, and all related materials are the intellectual property of colchijppu B.V. and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from our intellectual property without our express written permission.

Website Use

If you use our website, you agree not to:

• Use the site for any unlawful purpose or to solicit unlawful activity
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website or servers
• Upload or transmit viruses or other malicious code
• Collect or harvest information about other users
• Violate any applicable local, national, or international laws

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and Dutch privacy laws. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by applicable law, colchijppu B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the specific service or product giving rise to the claim.

Disclaimer

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Force Majeure

colchijppu shall not be liable for any failure to perform its obligations under these terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or supply chain disruptions.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service. Upon termination, your right to use our services will cease immediately.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Severability

If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. The failure of colchijppu to enforce any right or provision of these terms will not be considered a waiver of those rights.

Contact Information

If you have any questions about these Terms of Service, please contact us: